Dr. Wells is Currently on Maternity Leave (March 28th – June 19th)


I’m thrilled to share the joyful news that Troy Walt Mychalczuk was born at home on April 12th - he’s healthy, peaceful, and already so loved. We’re soaking up these special early days together as a new family of four!


Unavailable Through April 28th:


I will not be responding to any portal messages until April 28th, as I take this important time to rest and bond with my newborn and family.


During this time, please direct all medical concerns to your child’s pediatrician or your own primary care provider.


To help prevent overwhelm upon my return, I kindly ask that you do not send non-urgent messages during this period expecting a delayed response. Instead, please wait and reach out once I’m back on the portal if the issue is still relevant.


Message Access Resumes April 28th:
Beginning April 28th, I’ll resume checking portal messages 2–3 times per week. Response times may be slower than usual, and messages should be limited to matters that truly cannot wait until my full return.


A quick reminder about portal messaging fees:

  • Quick clarifications (e.g., confirming protocol instructions) are free of charge.
  • Messages requiring clinical input, lab review, new recommendations, or more than a few minutes of my time will be billed at my hourly rate of $425.


Office Hours & Supplement Support:

  • The office remains open Monday–Thursday.
  • Traci and Cat are available during business hours to provide immediate assistance and support.
  • Supplement orders can continue to be placed as usual.
  • Supplements are available for pickup between 9:00 AM and 3:00 PM.
  • You’ll continue to receive a 15% discount on all supplement orders through the office.

Your support through supplement purchases is always deeply appreciated—especially during this special time for my family.


Thank you again for your kindness, patience, and continued trust in my care.


Warmly,
Dr. Lindsey Wells




SUPPLEMENT Ordering and Billing:


Orders are fulfilled Mon - Thurs only. 


Please submit your refill request in the "My Supplements" section of your portal OR by sending a secure message to Traci or Cat. Please include the following details for EACH ITEM:


1.       Name of the product (please not just "Probiotic" or "Fish Oil" or "Antimicrobial")


2.       Brand


3.       Dose/Strength (5 mg, 1000 IU, etc.)


4.       Form (liquid, capsule, powder, chewable, etc.)


5.       Size (120 caps, 8 oz, 30 ml, etc.)


6.       Quantity desired


7.       Pick up or delivery (please include your address if it has recently changed)


Supplement sales billing is done OUTSIDE the patient portal. Therefore, you may be asked to provide your payment information again as this portal is encrypted and credit card details cannot be transferred.


IMPORTANT OFFICE REMINDERS:


Consent Forms: ALL patients under the age of 18, MUST BE SIGNED by BOTH PARENTS. Please ensure the appropriate consent form are submitted for you or your child and the state you reside in. The consent forms are required to be filled out YEARLY.


Appointment Reminders: These will be sent out 7 days prior via email and 72 hours prior via text. Please make sure your email and phone number are correct on file. If it is telehealth appointment, that email/text reminder will have the link you need to use


Cancellation Policy: If you do not cancel an appointment AT LEAST 48 HOURS PRIOR, then you will be CHARGED 100% of your scheduled time.


Office Address:


6515 Main Street, Unit 4

Trumbull, CT 06611


Phone Number:


203.880.5201


Contact Technical Support

For medical questions, contact your provider or, if you are having a medical emergency, call 911.

What issue are you having?

Please narrow down the issue by selecting one of the options below:

If you have forgotten your password you can use the form here to issue yourself a reset link.

You'll need to enter:

  1. The email address you have on file with your provider
  2. Your date of birth
  3. Your last name
  4. Your zip/postal code (in the U.S., first 5 digits only)

This information must match the information that your provider has on file for you. When you click "Send reset link," the system will send an email to the email address that you entered. If the system is able to verify your account, you'll receive an email with a link that you can follow to create a new password.

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Please provide the name of the questionnaire and details about what problem you are experiencing.

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Please let us know what issue you are having with the secure messages system. The more detailed you are i your description the better we can help you.

If you need to refill a prescription, please contact your provider by either requesting a refill or sending a secure message.

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If you are experiencing some other issue, please let us know what issue you are having regarding medications and supplements. The more detailed you are in your description the better we can help you.

Please fill out the form below detailing the error message you have received. If possible, please cut and paste the error message into the 'Message' field.

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